INDEPENDENT TECHNICAL APPEALS FROM £49 • FREE INITIAL REVIEW WITHIN 24 HOURS
Car Warranty Claim Unfairly Rejected?
Our independent technical panel challenges unfair warranty denials to help you recover mechanical repair costs.
Why We Operate Independently & Anonymously
Independent Expertise Without Corporate Conflict of Interest.
Why no name, no face?
Our technical reports are authored by veteran Master Technicians and automotive claims assessors with decades of front-line workshop diagnostic and warranty management experience. To evaluate rejections free from corporate conflict and maintain total independence, our specialists operate as technical ghostwriters for your dispute. You maintain full ownership of your claim while presenting an ironclad, manufacturer-referenced engineering dossier that the warranty provider's technical desk cannot dismiss.
An Active Industry Insider
We know exactly what desktop assessors need to see to overturn a rejection because our panel sits on those assessment desks every day.
Impartial Technical Audits
We don’t issue template letters. Our team conducts a rigorous technical audit of your garage’s diagnostic data, building an engineering case in the exact format warranty underwriters and desktop assessors are bound to respond to.
Contractual Terms vs Statutory Rights
Contractual Terms vs Statutory Rights
Warranty companies frequently lean on broad exclusion clauses to bypass legitimate mechanical failures. Where applicable, we cross examine their policy wording against established automotive diagnostic standards and statutory durability protections under the Consumer Rights Act 2015. That forces the claims desk to evaluate the physical engineering reality rather than hiding behind generic standard text.
How We Challenge Your Claim Rejection
1. Free Case Assessment (24 Hours)
Submit your rejection reason and denial letter. Within 24 hours, our technical manager will evaluate the mechanical facts and tell you honestly whether you have viable grounds for appeal. If you don't have a case, we will explain why so you don't waste your money.
Bespoke Technical Evidence Pack
If your claim is challengeable, we audit the garage diagnostic data, cross reference manufacturer technical bulletins, and draft a formal technical assessment alongside a bespoke appeal letter. Every document is tailored to your vehicle, failure codes, and policy wording.
Submit & Retain Total Control
You email the technical dossier directly to your warranty provider’s senior claims desk. If they uphold the repudiation, your engineering assessment serves as formal evidence ready for escalation to the Financial Ombudsman Service (FOS) or The Motor Ombudsman.
Fixed Fees. No Percentages. No Surprises.
You pay once. You own the documents. No hourly rates, no percentage of your payout, no hidden charges.
Price Card 1: £49 Standard Technical Appeal
- Target: Single-issue claim rejections (wear and tear, maintenance disputes, servicing variances).
- What Your Fee Includes:
- Comprehensive review of your denial letter and policy terms
- Bespoke, structured technical appeal letter drafted for your specific claim
- Integration of relevant Consumer Rights Act 2015 statutory protections
- Formatted and ready to email directly to your provider's escalation desk
- Completed and returned within 48 hours of payment
Price Card 2: £99 High-Value / Complex Warranty Appeal
- Price: £99 (Claims over £2,000)
- Target: High-value or complex mechanical failures (engines, gearboxes, ECU/software disputes, turbochargers).
- What Your Fee Includes:
- Everything in the Standard Appeal, plus:
- Formal Desktop Engineering Assessment report formatted to industry standards
- Forensic audit of garage diagnostic logs, DTC fault codes, and live freeze-frame data
- Manufacturer Technical Service Bulletin (TSB) and known-defect cross-referencing
- Evidentiary dossier formatted for direct escalation to the Financial Ombudsman Service (FOS) or The Motor Ombudsman if required
- Completed and returned within 48 hours of payment
Price Card 3: £149 Independent Technical Assessment
- Price: £149 (Claims over £2,000)
- Target: A standalone professional technical opinion for disputes with warranty providers, garages, or inspecting engineers.
- What Your Fee Includes:
- Detailed, document based assessment of your diagnostic data, teardown photos, and repair records.
- Objective mechanical failure mechanism and causation analysis.
- Structured review and critique of any existing third party inspection findings (e.g., DEKRA/ACE).
- Formal PDF technical conclusion ready for formal disputes or Ombudsman escalation.
- Completed and returned within 48 hours of payment.
Because every document is built from scratch for your specific case, work begins immediately on payment — your free assessment comes first, so you'll know exactly what you're getting before you spend anything.
Which Warranty Claims Do We Challenge?
Claims We Handle
- Aftermarket & Extended Warranties: Policies provided by third parties such as Warrantywise, RAC / Assurant, AA, Car Care Plan, AutoProtect, and dealer branded schemes.
- Approved Used Warranties: Manufacturer-backed used vehicle policies (e.g., BMW Approved Used, Audi Approved, VW Das WeltAuto).
- Core Mechanical Failures: Disputed rejections on engines, turbochargers, gearboxes/mechatronics, differentials, cooling systems, and electrical modules.
- Common Rejection Grounds: Claims repudiated under "wear and tear," servicing schedule variances, pre-existing fault allegations, or ECU/software misinterpretations
Outside Our Scope
- Standard Motor Insurance: Road traffic accidents, bodywork repairs, fire, flood, theft, or third-party collision claims.
- Private Seller Disputes: Vehicles purchased privately without a valid warranty policy or commercial contract.
- Consumables & Routine Maintenance: Brake pads, disc friction wear, wiper blades, tyres, routine fluid changes, and annual scheduled inspections.